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UOL’s subsidiary, Pan Pacific Hotels Group (PPHG), achieved the Global Sustainable Tourism Council (GSTC) Industry Criteria for Hotels certification for all six of its Australian properties in December 2024. This milestone makes PPHG the first hospitality group in the Oceania region to attain this globally recognised standard. The six certified Australian properties are Pan Pacific Melbourne, Pan Pacific Perth, PARKROYAL Darling Harbour, PARKROYAL Melbourne Airport, PARKROYAL Parramatta and PARKROYAL Monash Melbourne.

This achievement highlights PPHG’s commitment to sustainable hospitality and builds on its earlier success in February 2024, when it became the first Singapore hotel group to attain GSTC multi-site certification across all eight of its Singapore properties.

The GSTC Criteria is the global standard for sustainable travel and tourism, which fosters sustainable tourism practices across four key areas: effective sustainability planning, maximising social and economic benefits for the local community, enhancing cultural heritage, and reducing negative impact to the environment.

PPHG Chief Executive Officer Choe Peng Sum said: “As an owner-operator Group, we leverage our expertise in operations and development to integrate purposeful sustainability into our hotels, resorts and serviced suites. Today’s travellers expect sustainable luxury, and we have been at the forefront of this movement for over a decade, starting with PARKROYAL COLLECTION Pickering developed by UOL in Singapore. This recognition highlights our vision for sustainable tourism and our responsibility to the communities and environments.”

Led by UOL, the Group is also making significant investments in asset enhancement initiatives across its portfolio in Australia to align with evolving consumer expectations and brand standards.

• PARKROYAL Melbourne Airport recently completed a multi-million-dollar refurbishment, enhancing guest rooms, conference facilities, and common areas.
• Pan Pacific Perth is undergoing an AU$50 million redevelopment, scheduled for completion in early 2025, with a focus on integrating Pan Pacific’s signature ‘Graceful Luxury’ experience.
• PARKROYAL Parramatta, Sydney will embark on extensive renovations, with two-thirds of its rooms set to be transformed by April 2025.

As a member of the GSTC, PPHG continues to align its sustainability initiatives globally and now holds GSTC multi-site certification across 14 properties.