Impact Beyond

UOL’s Material Topics and Initiatives

Health and Safety

• Require all main contractors engaged in our development projects to be ISO 45001-certified.
• Implemented a Workplace Safety and Health Management system that is aligned with ISO 45001 standards for Occupational Health and Safety across all our properties.
• Established an Environmental, Health and Safety (EHS) Committee to raise awareness and create accountability.

UOL’s Material Topics and Initiatives

Employee Development and Well-being

• Offer flexible working arrangements as appropriate, in consideration of operational needs.
• Invest in the development and upskilling of our people, so that they can adapt and respond to new business challenges.
• Provide training opportunities focused on upscaling roles, job redesign and career progression, as well as introduce incentive-based and employee recognition schemes to create a more conducive workplace that motivates employees.
• Collaborate with the Singapore Tourism Board and Workforce Singapore on the Lighthouse Transformation Pilot Project to redesign job roles across different functions to enhance career opportunities for employees in our hospitality business.

UOL’s Material Topics and Initiatives

Diversity, Equity and Inclusion

• Implement fair recruitment practices and reward employees based on their merit.
• Support inclusive hiring with most of the persons with disabilities (PWDs) working in our hospitality properties.
• Integrate accessibility into our operations and have wheelchair-friendly as well as elderly-friendly rooms across our hospitality properties.

UOL’s Material Topics and Initiatives

Climate Change (GHG Emissions, Energy, Water, Waste)

• First quantitative climate scenario analysis to evaluate the potential financial implications of climate-related risks and opportunities. The outputs enable us to incorporate climate considerations into our decision-making process.
• Explore opportunities to expand our Scope 3 inventory in alignment with the GHG Protocol.
• Installation of solar panels in six of our commercial and hospitality properties across Singapore.
• Implementation of a programme to encourage guests to reuse linen and towel across all hotels, and installed rainwater harvesting systems in three hospitality properties.
• Reuse water for washing bays and dust control in our development projects to reduce water consumption.
• Installation of food waste digesters in all our commercial properties and hotels across Singapore.

UOL’s Material Topics and Initiatives

Climate Change (GHG Emissions, Energy, Water, Waste)

• First quantitative climate scenario analysis to evaluate the potential financial implications of climate-related risks and opportunities. The outputs enable us to incorporate climate considerations into our decision-making process.
• Explore opportunities to expand our Scope 3 inventory in alignment with the GHG Protocol.
• Installation of solar panels in six of our commercial and hospitality properties across Singapore.
• Implementation of a programme to encourage guests to reuse linen and towel across all hotels, and installed rainwater harvesting systems in three hospitality properties.
• Reuse water for washing bays and dust control in our development projects to reduce water consumption.
• Installation of food waste digesters in all our commercial properties and hotels across Singapore.

UOL’s Material Topics and Initiatives

Local Communities

• About 89% of senior management positions in our property and hospitality businesses are filled by local staff.
• Commitment to delivering high-quality services by prioritising our customers and providing excellent customer service.

Product and Service Quality

• Focus on the development of our human capital to ensure the provision of service excellence in our hospitality business.

Economic Performance

• Commitment to creating value for all stakeholders to achieve sustainable business growth.

UOL’s Material Topics and Initiatives

Product and Service Quality; Climate Change

• Create high-quality products by using innovative technologies in our development projects.
• Support the Singapore Green Plan 2030 to achieve at least 80% of all buildings in Singapore to be Green Mark certified by 2030.
• Support knowledge sharing on innovation in building technologies.
• Incorporate energy efficiency measures, green features and biophilic design elements in our development projects where possible.

UOL’s Material Topics and Initiatives

Local Communities

• Organise CSR activities to support children, youth, education, sports and the arts, while making donations to uplift the communities in need.
• Introduce cross-engagement CSR programmes to encourage meaningful interactions between different beneficiary groups, staff volunteers and their families.
• Launched the UOL-PPHG Community Uplift Programme in collaboration with the Ministry of Social and Family Development (MSF) to provide enrichment and learning opportunities for children from ComLink+ families living in rental housing.
• Provide a platform for artists with disabilities to showcase their talents and creativity through the biennial UOL X ART:DIS Art Prize.

UOL’s Material Topics and Initiatives

Climate Change (GHG Emissions, Energy, Water, Waste)

• First quantitative climate scenario analysis to evaluate the potential financial implications of climate-related risks and opportunities. The outputs enable us to incorporate climate considerations into our decision-making process.
• Explore opportunities to expand our Scope 3 inventory in alignment with the GHG Protocol.
• Installation of solar panels in six of our commercial and hospitality properties across Singapore.
• Implementation of a programme to encourage guests to reuse linen and towel across all hotels, and installed rainwater harvesting systems in three hospitality properties.
• Reuse water for washing bays and dust control in our development projects to reduce water consumption.
• Installation of food waste digesters in all our commercial properties and hotels across Singapore.

UOL’s Material Topics and Initiatives

Climate Change (GHG Emissions, Energy, Water, Waste)

• First quantitative climate scenario analysis to evaluate the potential financial implications of climate-related risks and opportunities. The outputs enable us to incorporate climate considerations into our decision-making process.
• Explore opportunities to expand our Scope 3 inventory in alignment with the GHG Protocol.
• Installation of solar panels in six of our commercial and hospitality properties across Singapore.
• Implementation of a programme to encourage guests to reuse linen and towel across all hotels, and installed rainwater harvesting systems in three hospitality properties.
• Reuse water for washing bays and dust control in our development projects to reduce water consumption.
• Installation of food waste digesters in all our commercial properties and hotels across Singapore.

UOL’s Material Topics and Initiatives

Anti-corruption and Ethical Business Practices; Cybersecurity and Data Privacy

• Comply with all national and industry regulations.
• Brief all employees on our Code of Business Conduct, which strictly sets our stance against corruption and bribery.
• Adopt a defence-in-depth strategy that leverages multiple layers of security defence for holistic cybersecurity protection.
• Protect the personal data of our stakeholders through our Data Protection Policy and security procedures.
• Whistleblowing policy for employees and third parties to report concerns about possible breaches and improprieties, including any labour-related abuses.

UOL’s Material Topics and Initiatives

Responsible Sourcing and Supply Chain

• Engage external stakeholders such as the real estate and hospitality industries, government, regulators and our suppliers, including main contractors to promote sustainable practices.
• Introduction of Supplier Code of Conduct, which sets clear expectations for ethical and sustainable practices among our suppliers.

UOL’s Material Topics and Initiatives

Product and Service Quality; Climate Change

• Create high-quality products by using innovative technologies in our development projects.
• Support the Singapore Green Plan 2030 to achieve at least 80% of all buildings in Singapore to be Green Mark certified by 2030.
• Support knowledge sharing on innovation in building technologies.
• Incorporate energy efficiency measures, green features and biophilic design elements in our development projects where possible.